Welcome to the MAXI'S FAQs section. Here, we've compiled answers to some of the questions you may have about our products, services, and more. If you can't find the answer you're looking for, please don't hesitate to contact us for further assistance.

Frequently Asked Questions

1. What is Maxi's?

- Maxi's is a culinary venture founded by Max, a passionate cook with a mission. We create premium, all-natural seasonings that are both delicious and free from artificial additives. But we're more than just seasonings; we're on a mission to donate one million meals to those in need.

2. Why is the company called Maxi's?

- Maxi's was Max's childhood nickname given by his parents. It represents the love and joy that food brought to his life. It's a reminder of our commitment to infuse every meal with flavour and purpose.

3. Where can I buy Maxi's Seasonings?

- You can purchase Maxi's Seasonings directly from our website. Additionally, on Tik Tok shop. To get Maxi’s stocked in your store, visit our "Become a Retailer" page or contact us for more information.

4. What sets Maxi's Seasonings apart from other seasonings?

- Maxi's Seasonings are crafted with a focus on flavour and quality. Our products are all-natural, vegan, gluten-free, dairy-free, GMO-free, halal suitable, and free from all major allergens. Plus, our commitment to giving back means that every bottle you buy contributes to our mission of providing meals to those in need.

5. How do you ensure the quality of your seasonings?

- Maxi personally creates our seasonings in small batches, ensuring freshness and flavour in every bottle. We also source the finest, GMO-free, and organic ingredients globally, maintaining the highest quality standards.

6. What dishes can I use Maxi's Seasonings for?

- Our seasonings are incredibly versatile and can enhance the flavour of a wide range of dishes. From savoury to sweet, Maxi's Seasonings can be used in a variety of cuisines and cooking styles. Check out our recipes for inspiration!

7. Do you offer recipes or cooking tips?

- Absolutely! Maxi's is not just about products; it's about sharing a love for cooking. Visit our "Recipes" page for a collection of delicious recipes and cooking tips to help you make the most of our seasonings.

8. How do you give back to the community?

- For every bottle of Maxi's sold, we donate a meal to those in need. Our mission is to donate one million meals, and we're well on our way. We're also actively working on sustainability initiatives to reduce our environmental footprint.

9. Are your seasonings eco-friendly?

- We're committed to sustainability. While we currently use recycled plastic bottles, we're diligently working on new, more eco-friendly and sustainable packaging solutions.

10. How can I contact Maxi's?

- For any inquiries or partnership opportunities, please reach out to us via email at max@maxis.org.uk. We're always happy to hear from you.

If you have more questions or need further assistance, don't hesitate to get in touch. We're here to make your culinary journey flavourful and meaningful.

Product Information

What types of seasonings do you offer?

MAXI'S offers a range of delightful seasonings, including our signature Maxi's All Purpose Seasoning, Maxi's SPG (Salt, Pepper, Garlic), and Maxi's Lemon Pepper. You can purchase them individually or as a set of three for a variety of flavor options.

Are your seasonings all-natural?

Yes, all of our seasonings are crafted with high-quality, natural ingredients. We are committed to providing you with seasonings that enhance your dishes without artificial additives or preservatives.

Do you offer any seasoning blends for dietary preferences?

While our current lineup is not specifically designed for dietary preferences, we are actively exploring options to accommodate various dietary needs in the future. Stay tuned for updates!

Ordering and Shipping

How can I place an order?

You can easily place an order on our website by selecting the products you'd like to purchase, adding them to your cart, and following the checkout process. If you encounter any issues, please contact our support team for assistance.

What are your shipping options and delivery times?

We offer standard and express shipping options. Shipping times vary depending on your location and the selected shipping method. You can find detailed information about shipping in our Shipping and Returns policy.

Do you ship internationally?

Currently, we only offer shipping within the United Kingdom. We do not offer international shipping at this time.

Returns and Refunds

What is your return policy?

We want you to be satisfied with your purchase. You can review our Returns and Refunds policy for detailed information on eligibility and the return process.

How do I request a refund?

If you are eligible for a refund, please follow the instructions outlined in our Returns and Refunds policy. Our customer support team will guide you through the process.

Contact and Support

How can I get in touch with your customer support team?

You can reach our customer support team by contacting us. We're here to assist you with any questions or concerns you may have.

Do you have a physical store or location?

Currently, we operate exclusively online, and you can purchase our products through our website.